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Update - Water problem Isle of Man - Boil Water Notice still in place

The water problem on the Isle of Man continues and the Isle of Man Water and Sewerage Authority has issued the following on 09/07/2012 @ 17.00 hrs :


Douglas Water Treatment Works – Boil Water Notice

The Isle of Man Water and Sewerage Authority would like to further advise its customers that the precautionary 48 hour Boil Water Notice, which was issued on Sunday 8th July 2012, is still in place.

Initial investigations have determined that the unprecedented poor quality of the incoming raw water into the Douglas Water Treatment Works changed the chemical balance of the treatment process and this affected the quality of water going into supply over a 3 hour period.

The Authority follows the World Health Organisation’s Guidance which focuses on water supply management and balances this against any hazards to public health.

The exceptionally wet weather, over a prolonged period at this time of year, resulted in significant variations to the quality of the incoming raw water and culminated in a chain of events that led Public Health Officials and Officers of the Authority to the conclusion that a precautionary boil notice was the prudent course of action.

At all times, public health and the safety of the water supply is the Authority’s priority.

The Authority would like to thank its customers for their continued patience.

Customers that have further concerns are advised to contact the Water and Sewerage Authority’s Customer Services Department on telephone number 695949.

Update 09/07/2012 17.00 hrs

Isle of Man Water and Sewerage Authority
Telephone 695949

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